- If the payment method is bank transfer and you have not yet paid for your order,don't worry. After 4 days we cancel orders that we have not received payment. If you wish you can also contact our customer service
- If you have already made the payment by card, you can modify the order as long as it has not started to be prepared.. Keep in mind that our warehouse colleagues are extremely efficient, so they can prepare the order in a matter of minutes..
- If the order has already been prepared or shipped,, we will not be able to cancel it, but you can make the exchange or return within the next 30 days.
- If at checkout you need to modify your order. We recommend that you contact us as soon as possible.
You can contact us by email:
Email:
Monday to Friday from 9:00 a.m. to 3:00 p.m. and from 4:00 p.m. to 6:00 p.m. (Except national holidays).