At Elitekeepers we accept the following payment methods to place orders:

1. Bank cards:

This form of payment is immediate, convenient and secure. We cannot see your data nor will we have access to it. You can associate as many cards as you want with your customer account to place orders faster.

For security, your bank will send you a code to your mobile to complete the payment. For subsequent purchases, our system will remember your card details if you wish. If you want to deactivate an associated card, you just have to access your user account, go to the "my cards" section and delete the corresponding card.

PSD2 - New regulations for online payments in electronic businesses

This is a new European payment regulation that allows banks to establish processes and controls both in access to online banking accounts and in payments made from those accounts (whether by transfer, card or any other means). another means of payment) with the aim of reinforcing security. The new regulations came into force on September 14, 2019 and it is likely that your bank has sent you information about this new rule.

The new regulations reinforce the security of online purchases, allowing greater control over the authorization of payments.

2. Bizum:

What is Bizum?

Bizum is the mobile payment solution, powered by Spanish banking, instant, fast, convenient and universal. Currently, it allows payments between individuals, donations to NGOs and payments in online stores..

How to register in Bizum?

You have to check that your bank has Bizum integrated. You can see a list of banks with Bizum at this link;

If you already have your bank's App downloaded on your mobile, you have to go to the section corresponding to Bizum to activate it and register. The process is very quick and simple. Once registered you will have your PIN code, necessary to make payments with Bizum. It is a unique password for all purchases, made up of 4 digits, which only you will know and which you can modify whenever you want.

*In some Banks it is necessary to verify that you have enabled payment with businesses in addition to payment to individuals. Check with your bank for more information about Bizum payments in stores

How to pay with Bizum in Elitekeepers?

To be able to pay with Bizum in , you simply need the Bizum PIN. It works similar to a card PIN. We explain what the payment process is like;

  1. Choose Bizum to pay for the order on our website, within the payment options.
  2. On the screen that appears, enter the phone number associated with Bizum, it may then ask you for the Pin (4-letter code provided by the Bank) or ask you to authorize through your bank's APP, this will depend of the banking entity.
  3. If you have been asked for your PIN (once marked), then you receive on your phone, via SMS or notification from the bank's App, a purchase confirmation code that you must enter in the payment window that appears and complete the payment. pay. If in the previous step it asked you to authorize through your bank's APP, you have to skip this step, you must enter your bank's APP and authorize the purchase.
  4. We will tell you that the payment has been made successfully and we will begin to prepare your order.

In the case of an error or failure in the payment, no amount is charged to your account and you will have to check with your bank to find out the reason for the rejection or error in the payment.

Returns work exactly the same as card payments. When you make a return, a credit of the amount will appear in your account.

Other important information

The minimum amount to use Bizum is (€0.50). The possibility of using this service will be subject to the availability of each banking entity to be able to make online purchases with BIZUM.

For any other questions you can access the Bizum page here: or also consult it through the Bank's Customer Service services.:

In case of problems with payment, you can contact us, we will be happy to help you and tell you the steps to follow.

3. Bank transfer:

You must make the payment to this account:


IBAN: ES84 2100 1608 6602 0013 6623


Indicate in the Transfer Concept the reference of the complete order. Our system will locate it automatically. It is not necessary for you to send us proof of the transfer. Enviaremos el pedido tras la confirmación del pago.

Transfers from different entities may take up to two business days to reach us (not counting weekends or holidays), according to banking regulations. We keep hard transfer orders active before four calendar days. After that time, if payment has not been confirmed, the order will be automatically cancelled. We will not assume any bank charges for transfers received. If we receive any charge for the transfer, we will contact you and we will not process the order until the costs received are paid. 

IMPORTANT: We do not place orders by phone. If you need it, our customer service staff will guide you through the entire purchasing process, but will not place the order or ask for any information to place the order. It is the customer who must make the purchase.


What is PayPal payment and how does it work?

PayPal is an online payment method that follows you wherever you go. Pay as you want. Associate your credit cards with your PayPal account and when you want to pay, simply log in with your email and password and choose the card you want to use to make the payment.